Archive for Tenant Resources

What Tenants Should Do in Case of a Break-in

While managing investment property in Perth, we have seen our share of break-ins. Even a place with a high standard of living isn’t immune to society’s problems. No matter where you live, or what precautions you take, there is always a chance of a break-in. When we manage investment properties, we always ensure that your tenants know what to do in case of a break-in.
Break In
If your tenants don’t know what to do after a break-in, they can make mistakes that will cost you thousands of dollars down the road. Damage that is not recorded and left to worsen can cause significant structural damage to your house. This makes it extremely important that your property management team educates your tenants on exactly what to do in case of a break-in.

Here is what we will tell your tenants to do, helping to mitigate any damages that could be done to your investment property.

Don’t Touch Anything

You must leave everything as it was for the police, so they can conduct a thorough investigation. This leads to the second thing.

Call the Police

You need to call the police, lodge a report, and make sure to get the report number.

Call Your Property Manager

If possible, send photos to your property manager so he/she can see the damage. In Perth, damages can mount quickly due to costs of labour and materials.

Let the property manager know about repairs and about any security issues. Did the thieves break a window? Did they break a lock? The property manager needs to know about it. A competent, professional property manager will attend to the damages within 24 hours.

Call Your Contents Insurer

You will need to lodge your claim. List all of your lost possessions and give the list to your insurer.

When the Police Leave

After the police leave, cleaning up is your responsibility. Many find it therapeutic, and that it helps them get back to normal after the trauma of being broken into. You may have to take temporary measures to secure the building while waiting for your property manager to arrange for a repair.

We hope this post has been helpful. Call 1300 472 427 for more information on professional property management.

10 Reasons Not to Manage Your Own Property

Most property managers in Perth have heard many “horror stories” from people who have tried to manage their own property. Here is a list of ten pitfalls of managing your own property.
Top 10
1. Emotional attachment to the property
It is natural to have an emotional attachment to your property, especially if you have lived in the house. You can trust a professional property manager to make business based decisions in your best interest.

2. No access to recognised real estate sites such as realestate.com.au or REIWA
This can cost you valuable time, and every day your house is not rented costs you money.

3. No access to detailed REIWA lease document
When you’re renting your own property, what can go wrong often does go wrong. The REIWA lease document helps protect your interests and your bottom line.

4. No access to National Tenancy Database to screen potential tenants
One bad tenant can ruin your investment and make it lose money. Never rent any property without this valuable resource.

5. Becoming friends with tenants
It is natural to become friends with your tenants, but friendship can severely compromise your ability to make professional business decisions.

6. Difficulty in negotiating rent increases and other terms
Hiring a professional puts a buffer between you and your renter; we have years of experience in tenant relations.

7. Record keeping for amount of rents paid and current “paid to“ dates
We take care of all record keeping for you.Property Manager

8. Risk of voiding landlord insurance by not adhering to Breach and Termination conditions under the Residential Tenancies Act
One mistake can cost you a lot of money. We will keep your property compliant with all laws.

9. Lack of in-depth understanding of the Residential Tenancies Act
This leaves you vulnerable to mismanaging your property and breaching the law, as well as being manipulated by your tenant.

10. Headaches, stress and time!
A proactive, professional property manager will ensure that your property produces a consistent cash flow, and keeps it maintained to the highest possible standard. This allows you to always have the best tenants and charge the best price. For a consultation with a professional property manager, call 1300 472 427.

In Perth, These Are Amenities That Renters Want Most

When tenants investigate a potential rental property in Perth, most property managers agree that certain amenities attract future residents more than price or even location.

Air Conditioning SystemAn efficient air conditioning system in the rental property is critical, whether it’s a wall-mounted or ducted system. An a/c unit that is well-maintained and has a decent cooling capacity makes hot summers in Perth survivable.

Family safety is very important. Home security is crucial in any residence, and renters prefer homes having doors and windows with secure locks, closed-off side entrances and, if possible, alarm systems.

Modern, energy-efficient kitchen appliances such as dishwashers, fan forced oven and gas cook top appeal to those who want to spend more time cooking and less doing the washing-up.

If the rental property is within close proximity to schools, supermarkets, banks, and business centers, this is very important. A neighbourhood’s walkability scale in terms of distance to parks and recreation centres is appealing. If the property is situated close to major roadways and public transportation, this eases the headache of a commute.

When residents have pets or small children, easy-to-care-for flooring is a must. Whether it’s hardwood, tile laminate, or carpet, flooring that cleans with ease is a plus.Living Room

Renters appreciate a home that has decent floor plans that accommodate everyday furniture such as sofas, dining sets, bookcases, TV and media shelving units. Not only are decently sized rooms, such as the lounge, desirable, they also help situate the furniture in a pleasing and cosy manner.

Covered patios, well-kept backyards, a garden, and garages are additional amenities that renters seek when looking for a home. Be sure to set them up to be as low maintenance as possible with automatic reticulation and established easy care plants.

Most importantly, good-sized bedrooms are key because most people own queen-sized beds. Whereas a bedroom the size of a cracker box causes a cramped effect, an airy, spacious room eliminates that squeezed-in feeling. As well in the bedroom, built-in wardrobes are desirable not only for easy access to clothing, but for storage for other items too. A sense of space is just as important as a sense of place when choosing a rental property.

Attention Investors Edge Landlords & Tenants: You can now borrow from our extensive office library

The greatest thing you can invest in is yourself!

We have decided to make our extensive collection of personal development and investment books and audio available to our Landlords & Tenants.

To borrow an item from the library simply pop into our head office in Kenwick during the week between 9am-5pm or before or after one of our seminars.

Topics include- Business, Personal Development, Renovations, Property Investment, Property Development

 Office Library

Attention Tenants! Discover how to get your entire rental bond back

If you do the following 5 things you will increase the chances of getting the entirety of your rental bond back at the end of your tenancy and that you get it back more quickly!

Getting your complete bond backPay all rent up to vacate date

Rent will be charged until the keys are returned to the office. Please ensure that all your rent is up to date when you hand in the keys.

Ensure all outstanding invoices are paid

Any outstanding invoices need to be paid. Check your tenant ledger in our login portal to ensure that none are missed.

Professional vacate cleaning

It would be best if you could get a professional cleaner to clean the property before you return it as they are more thorough in their cleaning process.

Gardens

Ensure that the gardens are in a good state when you are finish with the property.

Leave the property how you got it

A property condition report was conducted at the beginning of your tenancy. Please check that you go through each line of the PCR as thoroughly as you did when you took on the property.

Tenant Tips: Being Inspection Ready!

As a Perth property manager I can say that my job is never boring and that no 2 days are ever the same.  A big part of my role is carrying out routine property inspections which can always be a very interesting part of the day!

You never know who you will be meeting, if they will be expecting you or how they may greet you. Below are just a few of my top tips for your next routine inspection to avoid any awkward encounters with your Property Manager.

  • Property InspectionAlways be prepared
  • Do not leave any “adult toys” lying around
  • Be fully clothed when opening the door
  • If sleeping wear more than just your jocks
  • Remember the house is not sound proof when someone is standing behind the front door
  • Try to be awake or get out of bed before starting up a conversation
  • Try not to be too intoxicated
  • Advise if you will be jumping into the shower or getting naked

But most of all just remember to have a clean house! :)