Here is a list of Frequently Asked Questions to help you further understand our property management services…
Q. Where in Perth do Investors Edge currently manage properties?
A. We are currently managing properties from Ellenbrook and Alkimos in the North to Baldivis and Byford in the South. We manage in 166 different suburbs, typically having 4-5 managements in each suburb. Plus we have a 1-2 managers who lives in each corridor of Perth and satellite meeting offices at-
- Far North- 15 Dwyer Turn, Joondalup, WA 6027
- North- 67 Howe Street, Osborne Park WA 6017
- Western– 92 Queen Victoria Street, Fremantle, WA 6160
- Central- 44 Kings Park Road, West Perth WA 6005
- South East Central- 4/13 King St, Bayswater WA 6053
- Far South- 22 Flinders Lane Rockingham WA 6168
So it is very efficient for us to service most of Perth Metro.
Q. Do Investors Edge take on any property for management?
A. We have specific criteria for your property to rent for a minimum of $350pw for houses and $320pw for units as well as being well presented, maintained and clean. This enables us to more effectively service and manage property for all our clients. Inquire below to discuss your specific property and situation.
Q. Won’t a local area agent be able to manage my property better?
A. With a strong familiarity with the whole of Perth Metro area, access to latest rental data, our high level of expertise, new level of service and our investor mindset focused on increasing your return… we offer a uniquely superior service.
Q. Won’t a local area agent have tenants waiting to rent my property?
A. Tenants typically look for property in a short 2-3 week life cycle, so keeping lists of qualified tenants becomes out of date very quickly. With every tenant using the internet to find rentals, as soon as your property is listed it is seen by the whole market.
Q. How does Investors Edge rent properties faster and to better quality tenants?
A. Unlike a lot of sales focussed agencies, we have dedicated leasing managers whose sole job is to lease your property fast, for the best price. So they are prepared to do after hours and weekend viewings to ensure they get the widest selection of tenants possible.
We also have a state of the art leasing system called Inspect Real Estate, only used by the leading property managers in Australia. This automates the booking of viewings, follow up and reporting to you during the leasing process and gives our tenants a wow experience. Our system books tenants in to view your property as soon as they enquire, and we make ourselves available to show properties on weekends and after hours, which makes all the difference to your leasing time.
Q. How does Investors Edge give me complete transparency like no other manager?
A. We have invested thousands of dollars to develop our online owner portal which gives you 24 hour access to your tenants current payment details, past rental statements, full details & progress of maintenance work orders issued all of your important documents in one handy place.
Q. Does your high level of management cost me any more than other Property Managers?
A. Our fees are competitive and we aim to deliver far greater value, service and returns for our cost plus all fees are tax deductible.
Q. Do you offer an all inclusive management fees package
A. We have two different service packages, a pay as you go package and a steady cash flow package. Enquire now for more information.
Q. Are you a property investor yourself?
A. We are all very active in Perth property with varying degrees of investing experience. Each of us are constantly furthering our own property investing and have over 70 years of combined experience.
Q. Do I have to wait until my lease is up to change my property manager?
A. No, it is your management authority that is important. Once it has run out with your existing Property Manager you are free to move the management elsewhere. We also have a trade-in offer which you may qualify for, whereby we would pay out up to one year of termination costs to your existing manager.
Q. How do I change over to Investors Edge as my property manager?
A. Follow the steps for listing your property below and after appointing us as your manager all you need to do is notify your existing Property Manager in writing with our template email and we will be in touch with them to arrange handover of everything.
Q. What is so important about a thorough Property Condition Report (PCR) with photos, aren’t all PCR’s the same?
A. The standard industry PCR is very basic and in our experience a more comprehensive Property Condition Report is critical to establishing a solid benchmark for the condition of your property and essential for your insurance. Digital photos should be taken and formatted into the PCR to further verify the condition of the property. Photos are particularly useful to show the state of the garden and outdoor areas that are more difficult to describe effectively.
Q. What is so important about keeping on top of rental arrears?
A. In the event that your tenant arrears have not been properly handled with the appropriate notices and follow up, your landlords protection insurance can be voided…. Leaving you with a big hole in your wallet that the bond may not be sufficient to cover.
Q. How does paying out the trust account weekly benefit me?
A. Whatever money we are holding on your behalf is cleared to your account every Friday, which helps your cash flow and saves you interest charges. It also means that our tradespeople are payed quicker, so they love responding to our work requests. Most agents only payout at the end of the month so if your tenant happens to pay a whole month’s rent in the first week of the month, then that money will sit in the agent’s Trust Account for almost a whole month before you get it.
Q. I only have the 1 property, is the Investors Edge property management service over kill for me and will I still get the same level of service as owners with more properties?
A. We have clients with 1 property right through to as many as 14 properties and we value all our clients. We are all investing in ourselves and in each other to create wealth for a better future.