KELMSCOTT

The level of service I have seen from her has been Unreal!

After having 2 past agents who have promised the world and delivered anything but, not to mention the dollars it has cost me in the process I certainly had my reservations about ever going through another agent again. I’m sure you could sense my apprehension when we first met up but upon initial meeting I really respected how upfront you were with me. You’re level of knowledge would give anyone the confidence to entrust their properties with you. To this day you have delivered everything you said you would, in a very timely manner I would add and although the property is still untenanted (very close to though) I have a great level of confidence that Investors Edge have and is and will continue to act in my best interests.

It’s the little things that you really recognise and seem to go a long way. I’ve had a look back at past agreements with agents and on that front page have always ticked the box of preferred method of correspondence as telephone, yet continued to receive a barrage of emails. Once again I have ticked the same box and magically the email train has stopped and have been able to have a relationship with a real person managing my property the way I had always wanted. I have to say it is a very refreshing feeling.

Many thanks must also be directed the way of Nicole, and please pass this onto her. The level of service I have seen from her has been unreal! I’ve been most surprised to receive calls from her at all hours of the day even on weekends and public holidays to even just update me on the status of certain proceedings or give some advice. It’s nothing I have ever seen before and am very thankful for that. Once again I will reiterate how refreshing it is to me to have a person and company actually deliver on that which they say they pride themselves on.

Like they say, “third times a charm” and this time it really was with your company. I would have no issues giving any future properties of mine to you, nor would I have any issues recommending Investors Edge to anyone thinking of leasing a property through you or debating whether to go through an agent or not.

Christopher Moore, Kelmscott WA