Pulled me out of my tenant nightmare!

Emma took over the management of my property at around the same time as we were planning on removing a rather unsavory tenant. Not only did the tenant require constant chasing up for rent, but they left the house in a horrible state.

It was one of those situations where the work required was easily going to cost more than the bond. Since the day the tenant moved out, Emma has been an absolute gun. She was out there in the morning making a list of everything that required fixing/cleaning/replacing and was straight into getting quotes and people out to get things sorted, while keeping me in the loop the whole time. She also explained to me how we go about recouping the cost from the tenant once it’s all been taken care of, and wrestled with my insurance company to try and claim as much of the damage as she could.

If not for Emma, I’d still be running around like a headless chook trying to work out where to start in getting the place up to a rentable state. I deeply appreciate Emma’s work and effort and would highly recommend her and Investors Edge to anyone.

Simon Innes, Byford WA