2016 PPM Client Service Award of the year
Perth based Investors Edge Real Estate has just been awarded both Property Management Agency of the year and Client Service Award of the year at the PPM National Property Management Awards for 2016.
Managing Director Jarrad Mahon accepted the “Best of the Best” awards at the PPM Gala Dinner in Surfers Paradise. In his acceptance speech he made mention of how tough the Perth rental market has been for landlords and property managers, now having some of the highest rental vacancy rates in Australia. “We had to really up our game to become twice as good in every aspect of our business just to cope with the market” said Jarrad.
He went on to say, “This is a wonderful acknowledgement for all the team’s incredible hard work, I wish they could all be here tonight because they are the real stars and deserve the credit”.
The awards acknowledge excellence in Property Management and Client Service. The judges were impressed by their Peace of Mind Guarantees one of which promises proactive communication with all calls and emails returned in the same business day or they pay you $100!
Plus in a first for Perth real estate agents they do not lock clients into management contracts, believing that if they help them Save Money, Make Money and have Peace of Mind they will be a client for life. Managing Director Jarrad Mahon says, “The moment you have to force someone to be a client, you have lost them anyway, so why not let them go and take a long hard look at why”.
This accolade follows Investors Edge’s finalist nomination at last week’s Real Estate Business Awards in the Property Manager of the year category and the back of previous awards and achievements cements them as one of the most awarded property managers in the country.